Order Status Explained

Your order goes through several stages before completion.

• Pending – Your payment is waiting for confirmation.
• Paid – Payment has been received successfully.
• Processing – We're delivering your purchase.
• Completed – Your order has been delivered successfully.
• Failed – Delivery could not be completed.
• Refunded – Your payment has been refunded.

If your order remains in the same status for an unusually long time, please contact our support team.